Privacy Policy

Version 2026-03-01

Introduction

Privacy policies are often difficult to read. We understand that. And we want to do things differently. With our privacy policy, we want to give you an easy-to-understand explanation of how we process your personal data. To this end, we have structured our privacy policy clearly for you and show you for each topic whether and how we process your personal data.

Content

Our privacy policy is built up the following way

  1. General information - brief introduction to the subject matter of the privacy policy, the controller and the data protection officer
  2. General information on data processing - information on what personal data is, on what legal basis we process it or share it with third parties
  3. Rights of data subjects - information on your rights to, among other things, information, deletion or objection to our data processing
  4. Information on the cookies and other technologies used - information on the use of cookies and other technologies with or with the help of which we process your personal data
  5. Data processing in connection with the use of our Services - information on our data processing in our Services themselves, on registration and on individual functionalities
  6. Communication Services - information on communication Services and the corresponding processing of your personal data
  7. Payment - information on the processing of payments through the integration of payment service providers and the resulting processing of your personal data.
  8. Provision of our Services - information about our hosting service providers and the Services they use
  9. Tracking & tools - information about Services we use to provide you with our Services and to analyze the use of our Services

General

The protection of your personal data and your privacy is extremely important to us. Therefore, we would like to offer you comprehensive transparency regarding the processing of your personal data (GDPR) as well as regarding the storage of information on your end device or regarding the access to information (TDDDG). Because only if the processing of personal data and information is comprehensible for you as a data subject, you are sufficiently informed about the scope, purposes and benefits of the processing.

Controller within the meaning of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and other data protection regulations is the

Andreas Pätzold
Einzelunternehmen
Propstweg 8
87616 Marktoberdorf
Germany
info@skateresults.app
+49 157 82553557
Also referred to as “Controller” or “Us”

General information on data processing

First of all, we would like to give you some introductory information about what the protection of your personal data means, what personal data is, how we process it and what security measures we take in this regard.

Processing personal data

Personal data (hereinafter also referred to as “data”) is individual information about the personal or factual circumstances of an identified or identifiable natural person.

Individual details about personal or factual circumstances are, for example:

  • Personal data - name, age, marital status, date of birth
  • Communication data - address, telephone number, e-mail address
  • Account data - account and credit card number
  • Geodata- IP address & location data
  • Health data - health condition, illnesses

The “processing” of personal data includes, for example, the following measures:

  • Collection - The collection of your data via contact forms, by e-mail or through processes and Services used by us
  • Transmission - The transmission of your data to our service providers, integrated Services or other third parties
  • Storage - The storage of your data in our databases or on our servers
  • Deletion - The deletion of your data when we are no longer authorized to process it

Legal basis for the processing of your personal data

We only process personal data within the legally permissible limits. We are obliged to do so by law. In particular the GDPR. This obliges us to always be able to base data processing operations on a legal basis. These legal bases are standardized in Art. 6 para. 1 GDPR. Here we list the most common legal bases on which we process your personal data.

  • Consent - Art. 6 para. 1 lit. a GDPR: Your data will only be processed if you have consented to this processing after we have provided you with sufficient information about its scope and purposes.
  • To fulfill a contract - Art. 6 para. 1 lit. b: Your data will only be processed if it is necessary for the fulfillment of a contract between us or for the implementation of pre-contractual measures.
  • Legitimate interest - Art. 6 para. 1 lit. f GDPR: Your data will only be processed if this is necessary to safeguard a legitimate interest on our part and your interests or fundamental rights and freedoms regarding the protection of your data do not outweigh this.

We only process personal data for clear purposes (Art. 5 para. 1 lit. b GDPR). As soon as the purpose of processing ceases to apply, your personal data will be deleted or protected by technical and organizational measures (e.g. by pseudonymization).

The same applies to the expiry of a prescribed storage period, subject to cases in which further storage is necessary for the conclusion or fulfillment of a contract. In addition, there may be a legal obligation to store the data for a longer period or to pass it on to third parties (in particular to law enforcement authorities). In other cases, the storage period and type of data collected as well as the type of data processing depends on which functions you use in the individual case. We will be happy to provide you with information on this in individual cases in accordance with Art. 15 GDPR.

We process these categories

Data categories are in particular the following data:

  • Master data (e.g. names, addresses, dates of birth),
  • Contact data (e.g. e-mail addresses, telephone numbers, messenger Services),
  • Content data (e.g. text entries, photographs, videos, contents of documents/files),
  • Contract data (e.g., subject matter of contract, terms, customer category),
  • Payment data (e.g. bank details, payment history, use of other payment Service providers),
  • Usage data (e.g. history in our Services, use of certain content, access times),
  • Connection data (e.g. device information, IP addresses, URL referrers).

These are the security measures we meet

In accordance with legal requirements and taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the different probabilities of occurrence and the extent of the threat to your rights and freedoms, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk.

In particular, the measures include ensuring that your data is stored and processed confidentially, with integrity and available at all times. Furthermore, the security measures we implement include controls on access to your data as well as access, input, disclosure, ensuring availability and their separation from data of other natural persons. Furthermore, we have established procedures to ensure the exercise of data subject rights (see under Section 5), the deletion of data and responses in the event of a risk to your data. Furthermore, we already consider the protection of personal data during the development of our software as well as through procedures that comply with the principle of data protection through technology design and through data protection-friendly default settings.

This is how we transfer personal data

In the course of our processing activities of your personal data, it may happen that this data is transferred or disclosed to other bodies, companies, legally independent organizational units or persons. These third parties may include, for example, payment institutions in the context of payment transactions, Service providers entrusted with IT tasks or providers of Services and content that we have integrated into our website. If we transfer or disclose your personal data to third parties, we comply with the legal requirements and, in particular, conclude appropriate contracts or agreements that serve to protect your data with the recipients of your data.

This is how a third country transfer takes place

If this privacy policy indicates that we transfer your personal data to a third country, i.e. a country outside the EU or outside the EEA, the following applies.

If we process your data in a third country or if the processing takes place in a third country as part of the use of third-party Services, this will only take place in accordance with the legal requirements.

Furthermore, a third country transfer usually only takes place with your express consent. Whether or not such consent is given, we ensure that we have contractual or legal authorization to transfer and process your data in the third country in question. Furthermore, we only allow your data to be processed by Service providers in third countries that, in our view, have a recognized level of data protection. This means that a corresponding adequacy decision exists between the EU and the country in which we transfer your personal data, for example. An “adequacy decision” is a decision adopted by the European Commission under Article 45 of the GDPR that determines that a third country (i.e., a country that is not bound by the GDPR) or an international organization provides an adequate level of protection for personal data. Alternatively, e.g. if there is no adequacy decision, a third country transfer will only take place if, for example, contractual obligations exist between us and the Service provider in the third country through so-called standard contractual clauses of the EU Commission and further technical security precautions have been taken that ensure an adequately equivalent level of protection to that in the EU or the Service provider in the third country can provide data protection certifications and your data is only processed in accordance with internal data protection regulations (Articles 44 to 49 GDPR. Information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).

As part of the so-called “Data Privacy Framework” (‘DPF’), the EU Commission has recognized the level of data protection for certain companies from the USA as secure within the framework of the adequacy decision of 10.07.2023. A list of certified companies and further information on the DPF can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/. As part of this privacy policy, we will inform you which Services we use are certified under the Data Privacy Framework.

Deletion of data

The data processed by us will be deleted in accordance with the legal requirements as soon as the consent given for processing is revoked or other permissions no longer apply (e.g. if the purpose for processing this data no longer applies or it is not required for the purpose). If the data is not deleted because it is required for other and legally permissible purposes, its processing is restricted to these purposes. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons or whose storage is necessary for the assertion, exercise or defense of legal claims or to protect the rights of another natural or legal person.

As part of this privacy policy, we may provide information on the deletion and retention of data that applies specifically to the respective processing procedure.

Storage of and access to data on your end device

If we do not obtain your consent, the storage of or access to information on your terminal device is carried out in accordance with Section 25 (2) No. 2 of the Act on Data Protection and Privacy in Telecommunications and Digital Services (TDDDG), as the storage of and access to this information is absolutely necessary in order to provide the desired functions of our Services. If we obtain consent for this, the legal basis is Section 25 (1) TDDDG. Our Services use cookies, tokens, beacons or other technologies that may be stored on your end devices and without which the provision of our Services would not be possible.

Cookies, tokens, beacons or other technologies are generally text files that are stored on your device and can be read by us and third parties when you access our Services. Many of the aforementioned technologies contain their own ID. Such an ID is a unique identifier of the respective technology used. It consists of a character string through which websites and servers can be assigned to the specific internet browser or the specific service or end device used in which cookies, tokens, beacons or other technologies have been stored. This enables the operators of websites and analysis Services to identify you as a user and distinguish you from others.

Processing on behalf

If we use external Service providers to process your data, they will be carefully selected and commissioned by us. If the Services provided by these Service providers are commissioned processing within the meaning of Art. 28 GDPR, the Service providers are bound by our instructions and are regularly monitored. In this context, our order processing contracts comply with the strict requirements of Art. 28 GDPR as well as the specifications of the German data protection authorities.

Data subject rights

If your personal data is processed, you are a data subject within the meaning of the GDPR and you are entitled to the following rights as a user against the controller:

Right to information

You may request confirmation from the controller as to whether personal data concerning you is being processed by us.

If such processing exists, you may request information from the controller about the following:

  • The purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
  • the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information about the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling, pursuant to Article 22 (1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
  • You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

  • if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of processing, but you need them for the establishment, exercise or defense of legal claims; or
  • if you have objected to the processing pursuant to Article 21 (1) GDPR and it has not yet been determined whether the controller’s legitimate grounds override your grounds.
  • If the processing of personal data concerning you has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

Right to erasure

You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase this data without undue delay, if one of the following reasons applies:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You withdraw your consent on which the processing was based pursuant to Art. 6 (1) lit. a or Art. 9 (2) lit. a GDPR and there is no other legal basis for the processing.
  • You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the You object to the processing pursuant to Art. 21 (2) GDPR.
  • The personal data concerning you has been processed unlawfully.
  • The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you has been collected in relation to information society Services offered pursuant to Article 8 (1) GDPR.

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers that process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

The right to erasure shall not apply to the extent that the processing is necessary

  • For the exercise of the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the right referred to in (1) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
  • for the assertion, exercise or defense of legal claims.

Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right vis-à-vis the controller to be informed about these recipients.

Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR or on a contract pursuant to Art. 6 (1) lit. b GDPR and the processing is carried out with the help of automated procedures. In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Right to object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) lit. e or f GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society Services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.

Right to revoke your declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. The processing is lawful until your revocation - the revocation thus only affects the processing after receipt of your revocation. You can declare the revocation informally by mail or e-mail. The processing of your personal data will then no longer take place, subject to permission by another legal basis. If this is not the case, your data must be deleted immediately after the revocation in accordance with Art. 17 (2) GDPR. Your right to revoke your consent subject to the above conditions is guaranteed.

Your revocation should be addressed to:

Andreas Pätzold
Einzelunternehmen
Propstweg 8
87616 Marktoberdorf
Germany
info@skateresults.app
+49 157 82553557

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Automated decisions in individual cases including profiling

Automated decisions in individual cases including profiling do not take place.

Notification obligations of the responsible party

If your personal data have been disclosed to other recipients (third parties) with legal grounds, we will notify them of any rectification, erasure or restriction of the processing of your personal data (Art. 16, Art. 17 (1) and Art. 18 GDPR). The notification obligation does not apply if it involves disproportionate effort or is impossible. We will also inform you about the recipients upon request.

Information on the cookies and other technologies used

We use cookies, beacons, and other technologies to provide and evaluate our Services and, for example, to improve our Services based on the collected data. Cookies are, for instance, small text files that contain data from visited websites or domains and are stored on your device (computer, tablet, or smartphone). When you access a website, the cookie stored on your device sends information to the party that placed the cookie.

How we use cookies and other technologies

We want you to be able to make an informed decision for or against the use of cookies and other technologies that are not strictly necessary for the technical functions of our Services. Therefore, we allow you, upon your first visit to our Services and thereafter through the relevant settings, to choose which cookies and other technologies you consent to. Functional cookies and other technologies are strictly necessary for accessing our Services and are therefore already enabled through our default settings. Statistical and marketing cookies and other technologies are optional. You can consent to them by approving their use in the consent banner. Alternatively, you can decline statistical and marketing cookies and other technologies.

Storage duration of cookies

Unless we explicitly specify the storage duration of cookies (e.g., in the consent banner), you can assume that cookies may be stored for up to two years. Cookies and other technologies set based on your consent can be revoked at any time, or you can object to the processing of your data via cookies/technologies (collectively referred to as an “opt-out”).

Data processing in connection with the use of our Services

The use of our Services and all their functions involves the processing of personal data. We explain exactly how this happens here.

Informational use of our Services

Merely accessing our Services for informational purposes requires the processing of the following personal data and information: browser type and version, operating system used, address of previously visited websites, IP address of the device used to access our Services, and the time of access. All of this information is automatically transmitted by your browser, unless you have configured it to block such transmission. These personal data are processed for the purposes of ensuring the functionality and optimization of our Services, as well as to guarantee the security of our IT systems. These purposes also constitute legitimate interests under Art. 6(1)(f) GDPR, and the processing is therefore based on this legal ground.

You also have the option to register for events offered by our partners without creating an account. If you register for such events without creating an account, we also process the data you provide for this purpose, such as personal details, contact information, contract data, and, if applicable, payment data. The data you provide in this context are forwarded to our partners for the purpose of conducting the event with your participation and for handling claims arising from the corresponding contractual relationship. The processing of your data for these purposes is carried out to fulfill contractual obligations owed to you and to our partners regarding the provision of technical systems for booking and managing contractual relationships in connection with inline speed skating events, and is therefore based on Art. 6(1)(b) GDPR.

Use by Registration

Registration

Beyond merely accessing our Services for informational purposes, you have the option to register for our Services and use our full range of offerings. In this context, we process, in particular, personal details and contact information, such as your name, email address, and password. Additionally, we automatically process connection data, such as the date, device information, and IP address. After registration, you are able to use our Services in full. Our Services allow you to select various offerings and access the content included in them. This use of our Services may require the processing of personal data and information as described in Section 5.

When you register and create a user account, the personal data you provide are transmitted from your device to us and stored in our IT systems. Additionally, your IP address and the date and time of registration are recorded. When you log into your profile, our service places tokens on your device to keep you logged in, even if you temporarily reload our Services. Creating a user account allows you to use the features of our Services.

Some processing steps may also be carried out by third-party providers. Data processing by third parties is subject to the terms of their respective privacy policies. In the case of data processing with third parties, this may constitute processing on behalf of a controller within the meaning of Art. 28 GDPR. Such processing is subject to strict legal requirements, which we comply with through our contractual arrangements with our processors.

Use of the Services after registration and login, and the associated data processing operations, may differ from merely informational use. The collection of data associated with your profile is carried out for the purpose of verifying your status and fulfilling our contractual obligations to you. These constitute legitimate purposes under Art. 6(1)(b) GDPR. The storage of IP addresses and registration time is required to ensure the security of our IT systems, which also constitutes our legitimate interest under Art. 6(1)(f) GDPR.

If your consent is required for any processing, we will obtain it at the appropriate point (e.g., via the opt-in option in a consent banner during your first use of our Services). For further questions, you may exercise your rights of access under Art. 15(1) GDPR.

Functions of our Services

Depending on whether you are registered or using our Services as a guest user, you have access to the functions of our Services listed below. All of these functions are provided to you so that you can make full use of our Services and so that we can achieve the best possible results in our collaboration with you.

The data you provide are not shared with unauthorized third parties, but are processed to fulfill the contractual relationships entered into with you, in particular to fulfill the user agreement you have concluded through your use of our Services. Therefore, the legal basis for processing your data is Art. 6(1)(b) GDPR.

Registration for Events Created by Our Partner

You have the option to register for events created by our partners (organizers of inline speed skating events). In doing so, you may provide, in particular, personal and contact data, such as name (first and last), gender, club/team, nation, year of birth, age category, and athlete license. We process these data ourselves, for example, to create participant lists, evaluate results, etc., or forward them to the respective partners for the execution and management of the respective events. The identity of these partners will be communicated to you during the registration or booking process. The collection, processing, and forwarding of these data for the stated purposes are necessary to fulfill our contractual obligations to you and our partners under the concluded contracts (license agreements with our partners and user/mediator agreements with you as a user). Accordingly, this processing is lawful under Art. 6(1)(b) GDPR.

Creation of Athlete Profile

If you have registered for our Services and created a user account, you have the option to create one or more athlete profiles for yourself or third parties within your user account. You may provide, in particular, personal and contact data, such as name (first and last), gender, club/team, nation, year of birth, age category, and athlete license. Without further action from you, these data are not shared with third parties and are visible only to you. The creation of athlete profiles is an essential part of our Services, and providing this function fulfills a contractual obligation to you, so the processing of your data is lawful under Art. 6(1)(b) GDPR.

Publication of Athlete Profile

In addition to the creation of athlete profiles described in section 5.3.2, you also have the option to publish athlete profiles. This makes all data you choose to release publicly visible. The ability to publish athlete profiles is an essential part of our Services, and by providing this function, we fulfill a contractual obligation to you, making the processing of your data lawful under Art. 6(1)(b) GDPR.

Sharing of Athlete Profile

In addition to the creation of athlete profiles described in section 5.3.2, you also have the option to share athlete profiles with other user accounts. This allows other user accounts to use the shared athlete profile, for example, to register for events offered by our partners. The ability to share athlete profiles is an essential part of our Services, and by providing this function, we fulfill a contractual obligation to you, making the processing of your data lawful under Art. 6(1)(b) GDPR.

Communication Services

Contact

We process your personal data that you provide to us when you contact us for the purpose of responding to your inquiry, your email or your callback request. The processed data categories are master data, contact data, content data, possibly usage data, connection data and possibly contract data. In individual cases, we forward this data to companies affiliated with us or third parties that we commission to process orders. The legal basis for the processing depends on the purpose of the contact. With your request in the contact form or by contacting us by e-mail, you declare that you would like answers or information on certain topics. You also leave your data for this purpose. We answer your request as requested and process your data for this purpose. Therefore, the authorization to process your data is based on Art. 6 para. 1 lit. b GDPR, as we process it to answer your request and thus to fulfill the contract.

Error Form

We process the personal data you provide through the error report form for the purpose of responding to your error report. The categories of data processed include personal data, contact data, content data, usage data (if applicable), connection data, and contract data (if applicable).

These data may, in individual cases, be forwarded to affiliated companies or third parties that we engage to correct the reported errors. The legal basis for processing depends on the purpose of the contact. By submitting your error report via the form, you indicate that you wish the error to be corrected. To this end, you also provide your data. We respond to your error report as requested and process your data for this purpose.

Accordingly, the processing of your data is based on Art. 6(1)(b) GDPR, as it is necessary for the correction of the error and thus the fulfillment of the contract.

Transactional Mails

For communication, in particular for transactional emails, we use Mailgun. The provider of Mailgun is Sinch Inc., 112 E Pecan St. #1135, San Antonio, TX 78205 (USA). Mailgun is a service that can be used to organize and analyze the sending of emails and newsletters.

The data you provide for the purpose of your contractual relationship with us or our partners is stored on Mailgun’s servers. Should Mailgun transfer these data to a third country (e.g., the USA), this occurs only on a case-by-case basis, under a data processing agreement concluded with Mailgun and in accordance with standard contractual clauses agreed with Mailgun and other GDPR-compliant security measures. These measures ensure a level of data protection equivalent to that in the EU, in particular based on the EU-US Data Privacy Framework (DPF). More details can be found here: Mailgun Privacy Policy.

The legal basis for using Mailgun to send transactional emails is therefore Art. 6(1)(b) GDPR. We require a service like Mailgun to fulfill our contractual obligations to you.

Payment

For the processing of payment claims, we offer various payment methods. To this end, we integrate the payment service providers described below. This is done for the purpose of properly and appropriately providing our Services. The data processed in this context include usage data, connection data, master data, payment data, contact data, or contract data, such as account numbers or credit card numbers, passwords, TANs, checksums, as well as contract-, amount-, and recipient-related information. These details are required to carry out the transactions. The entered data are processed and stored exclusively by the payment service providers. We do not receive any account- or credit card-related information, but only information about the confirmation or rejection of the payment.

In some cases, your data may be transmitted by the payment service providers to credit agencies. This transmission serves the purpose of identity and creditworthiness verification. For this, we refer to the terms and conditions and the privacy notices of the payment service providers.

The legal basis for using the payment service providers results from Art. 6(1)(b) GDPR. We can only provide the Services promised to you through our Services and thereby fulfill our contractual obligations if we use third parties, such as payment service providers, to process payment transactions. We have concluded data processing agreements with each of the payment service providers to ensure the security of your data processing at all times.

Payment Service Provider

Stripe

If you choose a payment method from the payment service provider Stripe, the payment processing will be carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we transmit the information you provide during the ordering process along with information about your order (name, address, account number, bank code, possibly credit card number, invoice amount, currency, and transaction number) in accordance with Art. 6(1)(b) GDPR. Further information on Stripe’s data protection can be found at https://stripe.com/de/privacy#translation.

Stripe reserves the right to conduct a credit check based on mathematical-statistical methods to safeguard its legitimate interest in assessing the user’s creditworthiness. The personal data necessary for the credit check and received during payment processing may be transmitted by Stripe to selected credit agencies, which Stripe discloses to users upon request. The credit report may contain probability values (so-called score values). Where score values are included in the credit report result, these are based on a scientifically recognized mathematical-statistical method. The calculation of the score values includes, among other things but not exclusively, address data. Stripe uses the result of the credit check regarding the statistical likelihood of payment default to decide on the authorization to use the selected payment method.

You may object to this processing of your data at any time by sending a message to Stripe or the commissioned credit agencies.

However, Stripe may still be entitled to process your personal data if this is necessary for the contractual payment processing.

PayPal

It is possible to process the payment using the online payment service PayPal. PayPal enables online payments to third parties. The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.

If you choose PayPal as a payment method, the data required for the payment process will be processed by PayPal. This typically includes the following data: name, email address, and IP address. The data processed by PayPal may be transmitted to credit agencies for the purpose of identity and creditworthiness verification. PayPal may also share your data with third parties to the extent necessary to fulfill contractual obligations or if the data is to be processed on behalf of PayPal.

You can review PayPal’s privacy policy here: PayPal Privacy Policy.

The legal basis for processing the data is Art. 6(1)(b) GDPR, as the processing of the data is necessary for payment via PayPal and thus for the performance of the contract.

Webhosting

Services

In order to provide you with our Services, we use the Services of a web hosting provider. Our Services are accessed from the servers of these web hosting providers. For these purposes, we use the web hosting provider’s infrastructure and platform Services, computing capacity, storage space and database Services, as well as security Services and technical maintenance Services.

The processed data includes all such data that you enter or that is collected by you in the course of your use and communication in connection with your visit to our Services (e.g. your IP address). Our legal basis for using a web hosting provider to provide our Services results from Art. 6 para. 1 lit. f GDPR (legitimate interest).

E-Mails

The Services we use from our web hosting provider may also include the sending, receiving, and storage of emails. For these purposes, the recipient addresses, the sender addresses, as well as other information regarding the email transmission (e.g., the providers involved) and the contents of the respective emails are processed. The aforementioned data is processed, among other things, for the purpose of detecting spam.

Emails are generally not transmitted in an encrypted form over the Internet. As a rule, emails are encrypted during transmission, but (unless end-to-end encryption is used) not on the servers from which they are sent or received. Therefore, we cannot assume responsibility for the transmission path of emails between the sender and the reception on our server.

Our legal basis for using a web hosting provider for sending and receiving emails is Art. 6(1)(f) GDPR (legitimate interest).

Collection of access data and log files

We ourselves (or our web hosting provider) collect data on each access to the server (server log files). The server log files may include the address and name of the Services and files accessed, the date and time of access, the volume of data transferred, notification of successful access, browser type and version, your operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider.

The server log files may be used on the one hand for security purposes, e.g. to prevent server overload (especially in the event of abusive attacks, so-called DDoS attacks) and on the other hand to ensure the utilization of the servers and their stability. Our legal basis for using a web hosting provider to collect access data and log files results from Art. 6 para. 1 lit. f GDPR (legitimate interest).

Error Tracking with Sentry

We collect data for error tracking using Sentry.io. The recipient of this data is Sentry, 45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA. The data may include the address and name of the accessed Services and files, date and time of access, transmitted data volumes, status of successful access, browser type and version, your operating system, referrer URL (previously visited page), and typically IP addresses and the requesting provider.

The data processed with the help of Sentry may be used for security purposes, e.g., to prevent server overload (particularly in the case of abusive attacks, so-called DDoS attacks), and to ensure server performance and stability. If Sentry transfers this data to a third country (e.g., the USA), this is done based on a data processing agreement concluded with Sentry and in accordance with the standard contractual clauses agreed with Sentry and other security measures permitted under the GDPR, which ensure a level of data protection equivalent to that in the EU, in particular based on the EU-US Data Privacy Framework (DPF).

The legal basis for using Sentry is Art. 6(1)(f) GDPR (legitimate interest). We have an interest in regularly monitoring the security and load of our Services. Since we neither share your processed data with third parties nor combine it with other data sources, but process it solely on our systems, your interest in the integrity and confidentiality of your personal data is not disproportionately affected.

Tracking & Tools

To ensure a smooth technical process and an optimal user-friendly experience with our Services, we use the following Services.

Google Firebase & Google Cloud

For the functionality of our Services and to measure their usage, we use various Services. These Services primarily consist of Services provided by Google Firebase and Google Cloud technologies.

The Services we use from Google are functionally necessary. The use of these functionally necessary Services is based on the legal grounds of Art. 6(1)(b) GDPR (for contract performance) or Art. 6(1)(f) GDPR (based on our legitimate interest).

The recipient of the corresponding data is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. If Google transfers this data to a third country (e.g., the USA), this occurs only in individual cases, based on a data processing agreement concluded with Google, and in accordance with the standard contractual clauses agreed with Google and other security measures permitted under the GDPR, which ensure a level of data protection equivalent to that in the EU, in particular based on the EU-US Data Privacy Framework (DPF).

Mapbox

In our Services, we use the Mapbox service. Mapbox is an online mapping tool that is accessed via an interface (API). When using Mapbox, your IP address and other information may be transmitted to and stored by Mapbox.

Mapbox is provided by Mapbox Inc., 740 15th St NW, Washington, DC 20005, USA. If Mapbox transfers this data to a third country (e.g., the USA), this occurs only in individual cases, based on a data processing agreement concluded with Mapbox and in accordance with standard contractual clauses agreed with Mapbox and other security measures permitted under the GDPR, which ensure a level of data protection equivalent to that in the EU, in particular based on the EU-US Data Privacy Framework (DPF).

By using the functions of Mapbox, information about the use of our Services, including your IP address, can be transmitted to Mapbox. When you access maps in our Services, your device establishes a direct connection with Mapbox servers. The map content is transmitted directly by Mapbox to your device and integrated into your device. The use of Mapbox maps serves the purpose of displaying our Services and making the locations indicated in our Services easily discoverable. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

More information on how Mapbox handles user data can be found in the Mapbox Privacy Policy: https://www.mapbox.com/legal/privacy/.

Plausible

We use the web analytics service Plausible Analytics to continuously optimize our Services, both technically and in terms of content. The data processed in this context includes usage data and connection data.

Plausible follows a particularly privacy-friendly approach to analyzing the usage of our Services. For this purpose, Plausible collects, among other things, the following information: the date and time of your visit, the title and URL of the pages visited, incoming links, the country in which you are located, and the user agent of your browser software.

Plausible does not use or store any cookies on your device. All personal data (e.g., your IP address) is fully anonymized in the form of a so-called hash. A hash is a form of data encryption that cannot be reversed, meaning it cannot be “decrypted.” In this way, we can analyze your visit without storing personal data in a form readable by us, Plausible, or third parties.

The provider of the Plausible service is Plausible Insights OÜ, Västriku tn 2, 50403, Tartu, Estonia, Registration number 14709274, hereinafter referred to as “Plausible.” Information on the technical implementation of Plausible can be found here: https://plausible.io/privacy-focused-web-analytics. Further information on Plausible’s data protection practices is available here: https://plausible.io/data-policy.

The legal basis for using Plausible is Art. 6(1)(f) GDPR (legitimate interest). We have an interest in analyzing your usage behavior and deriving important insights for our Services. Since we do not share the data processed in this way with third parties nor link it with other data sources, but process it solely on our systems, your interest in the most secure handling of your personal data is not unreasonably affected.